Terms/Shipping/Returns

Shipping We ship first class and priority mail through USPS - you will receive a tracking number when your order ships.  Items ship within 1 to 2 business days, and are generally received within 1 to 3 days of being shipped. Return shipping costs are not refundable.

Payment is due at the time of checkout. We accept all major credit cards, as well as payment through PayPal.

Returns can be made within 20 days of purchase and will be credited in the form of a gift card (store credit) for the original purchase price, unless a return is made due to a defect. Exchanges may also be made within 20 days of receipt. Shipping cost is non-refundable. Returned merchandise must be in unwashed, new condition with tags attached - any merchandise showing signs of wear, including makeup stains, etc. will not be accepted. Returns should be addressed to Rose & Rae, 19721 K Street, Omaha, NE 68135. Buyer is responsible for return shipping, which is non-refundable. Items labeled Final Sale and jewelry (including necklaces, bracelets, handmade earrings) are not eligible for return and are *final sale*. If you need to exchange for a different size, please order the size you need online, and when we receive the item you wish to return, we will credit your account so you do not miss out on the size you wish to exchange for.  All Black Friday, Small Business Saturday, and Cyber Monday sales are final.  All items using a discount code 30% and above are all final sale.

Please contact us if you have any questions or concerns regarding your order as our goal is for you to be happy with your purchase! Thank you for your support!

Rose & Rae will never share or sell your email or account information.

 

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Terms/Shipping/Returns

Shipping We ship first class and priority mail through USPS - you will receive a tracking number when your order ships.  Items ship within 1 to 2 b...

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